OpsMx 24×7 Spinnaker Support Subscription
OpsMx offers the leading Spinnaker subscription services available today. With our unique “no excuses support” we partner with you to make sure that you are completely successful deploying and using Spinnaker, whether you are using it on-prem or in the OpsMx Cloud.
No-excuses support
We know that fast deployments are critical to you. Whatever the challenge is, our experts can help. Whether it’s onboarding users or apps into Spinnaker, troubleshooting infrastructure issues, or helping with your overall tool chain and integrations, we partner with you to make CD successful.
24x7 Responsiveness
OpsMx is ready to help whenever you need support. Using a follow-the-sun model, we respond within 1 hour for critical issues to ensure your CD solution is always working. Whether it’s a question on Spinnaker usage, a pipeline issue, or on Spinnaker best practices, count on us.
Designated Support Expert
OpsMx support teams provide a designated expert to help you, so over time we learn your environment, your team, and your goals. In addition to answering whenever you call on us, your solution architect will proactively meet with you to share best practices and ensure you achieve your continuous delivery goals.
Advanced Support
As you scale your Spinnaker success, we help you build your capabilities. Maximize your pipeline efficiency and maintainability with our proactive customer success team. Use our proven expertise and best practices to create high performing and high availability Spinnaker for worldwide deployments. Enforce your corporate and regulatory policies across all your pipelines.
Secure Spinnaker
Security is a non-negotiable requirement. We scan, harden, and certify every OSS Spinnaker release. We can help with anything security-related, from integrations with LDAP or MFA, to securing your credentials and secrets, to ensuring all your security policies are followed. We can even help build a complete security framework for your CD solution.
Installation and Upgrade Assistance
We make Spinnaker simple, starting with a successful installation (or choose OpsMx Cloudfor no installation). We’ve also perfected the easiest ways to integrate Spinnaker into your DevOps tool chain, so you can be deploying updates in no time. Upgrading to the newest Spinnaker release is a snap with our unique Lifecycle Manager.
On-demand fixes in OSS Spinnaker
OpsMx is the third largest contributor to OSS Spinnaker, and we know the code base inside and out. If you ever run into an issue with Spinnaker, we can correct the bug with on-demand fixes until the update has been merged back into OSS Spinnaker.
Full Partner
In addition to Spinnaker support, OpsMx offers a complete suite of professional services, including continuous delivery design, Spinnaker customization and extension, and administrator and end-user training.
Seamlessly Integrate Your Tools & Infrastructure, On-prem & In the Cloud
OpsMx Intelligent Cloud supports all the integrations that you need in your DevOps tool chain, and is flexible to new versions and proprietary tools as well. Use OpsMx Intelligent Cloud simple user interface to specify the configuration, or use the pipeline-as-code feature to store in Git or the repository of your choice.
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