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last updated on November 17, 2023

In today’s fast-paced digital landscape, ensuring the security of software delivery is of paramount importance. In the years gone by, ‘Security in the Pipeline’ was sufficient enough to display a robust security posture. 

But in recent months and years, security threats have become increasingly sophisticated, targeting CI/CD pipelines, delivery toolchain, and other parts of the software supply chain. This has resulted in the birth of concepts such as ‘Security of the Pipeline’ and ‘Security around the Pipeline’. Explanation to these new-age terminologies can be found in this blog.

“The entropy of the engineering ecosystem is very high”

Daniel Krivelevich, the ‘godfather of CI/CD security’ on the reason for the evolving threat landscape.

What is the need for AI in Threat Remediation?

The AI revolution is creating waves in every industry because of its ability to understand the situation and execute at near-godspeed (pun-intended). This is a very valuable feature especially in the cyber security space, where speedy remediation dictates the plight of consequences. 

By using AI-powered tools, security teams can swiftly identify and address potential vulnerabilities much faster than doing it manually without AI-intervention. Instead of scrabbling around for the correct subject matter experts, and trying to understand the nature of the threat – which is all a time-consuming task, leveraging AI helpers can save valuable time and money. 

This is where ‘Alert Genie’, the latest feature in our Secure Software Delivery (SSD) product, comes into play.

What is Alert Genie?

Alert Genie is a cutting-edge AI-powered helper feature designed to bolster the security capabilities of OpsMx SSD. It leverages OpenAI APIs to provide immediate and context-aware assistance in understanding, interpreting, and remediating security alerts. 

You can think of it as your trusty virtual security analyst, available 24/7 to help you make informed decisions in the face of potential security risks. The presence of AI-assistance will not only help you understand the context better and resolve faster, it will do a world of good by wiping away any uncertainty and anxiousness in the wake of an open-incident.

alert genie

How does Alert Genie work?

Alert Genie is implemented as a simulated chat interface within the SSD platform. When a security alert is triggered, the user can initiate conversation with the AI engine by asking a series of predefined questions, such as:

“Help me understand this alert.”

“What does this alert mean?”

“What is the remedy for this?”

Upon receiving a question, Alert Genie leverages its powerful generative AI capabilities to analyze the security alert, understand the context, and generate comprehensive responses. These responses can include explanations of the alert, insights into its potential implications, and step-by-step remediation guidance.

alert genie prompt

Key Benefits of Alert Genie

  1. Rapid Understanding: Alert Genie instantly breaks down complex security alerts into plain language, making it easier for users of all levels of expertise to grasp the situation.
  2. Context-Aware Insights: The AI engine behind Alert Genie takes into account the specific details of the alert and provides context-aware responses tailored to the incident at hand.
  3. Proactive Remediation: Alert Genie not only explains the alert but also offers actionable steps for remediation, empowering users to take immediate action to mitigate potential risks.
  4. 24/7 Availability: Security threats don’t adhere to a 9-to-5 schedule. Alert Genie is available around the clock to provide assistance whenever it’s needed.
  5. Reduced Workload: By automating the initial analysis and response to alerts, Alert Genie frees up security teams to focus on more critical tasks, improving overall efficiency.

Real-World Use Cases

  1. Incident Response: When a security alert is received, Alert Genie can provide a quick overview of the incident and suggest preliminary steps to contain it. This can help identify the right subject matter expert and quickly bring him/her onboard. 
  2. Training and Onboarding: New team members can use Alert Genie as a learning tool to understand security alerts and best practices for remediation. Such a tool will also be of great help at a time when freshers are on-call, left without any guidance or seniors around. 
  3. Continuous Improvement: By analyzing user interactions, Alert Genie can contribute to ongoing improvements in SSD by identifying common issues and areas where additional support or automation may be needed.

Closing notes

At OpsMx, we understand that security is an ever-evolving challenge. With Alert Genie, we’re harnessing the power of generative AI to provide a more accessible and effective means of addressing security alerts in real-time. 

We believe that this innovative feature will play a pivotal role in enhancing the security posture of organizations using our Secure Software Delivery platform.

Experience the future of secure software delivery with Alert Genie, and let us know how it empowers you on your DevSecOps journey. Stay tuned for more updates as we continue to leverage AI and cutting-edge technologies to make Secure Software Delivery not just a goal, but a reality.

Vardhan NS

Vardhan is a technologist and a marketing professional, currently working as a Sr. PMM at OpsMx. His strength lies in understanding complex technologies, and explaining them in un-complicated ways. Vardhan is a passionate Product Marketer with a keen focus on Content, helping brands Position themselves uniquely with clear messaging and competitive differentiation. Outside of work, he is an athlete that is passionate about Football, Swimming and Surfing.



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